| Free Shipping We only sell and
ship to the 48 continental United States.
Our free shipping policy applies to
anywhere within the 48 continental Untied
States. Because of the size and weight of
the products, we cannot ship to: 1) PO
Box addresses 2) APO/FPO addresses 3)
Alaska or 4) Hawaii 5) Puerto Rico.
Occasionally, we can make exceptions, at
extra cost, depending on the
manufacturer. Call to inquire
1-800-717-7726.
Our Delivery Time
We have
warehouses throughout the United States.
We send your order immediately to the
warehouse nearest you. Most of our
warehouses ship the next business day
after your order They ship UPS
ground which takes 3-5 business
days. The exception is Sentry -
their safes leave the warehouse 10
business days after your order and ship
UPS ground. If you have questions about
any of the above please email
us.
Our Return Policy
If the merchandise is defective
or damaged, you must contact
us within seven days of your receipt of
your product. If you determine your
product is defective or damaged
later than seven days of receipt of
product,
it is a warranty issue and you must
contact the manufacturer.
Within the first 7 days
of receipt of the product, If you believe
the product is defective,
we will ask the manufacturer to speak to
you. If the manufacturer determines the
product is defective, then we will
arrange for a full credit or replacement
upon return of the product.
Within the first 7 days
of receipt of the product, if you refuse
your shipment because it was damaged or
determine it was damaged after opening
the box, we will issue a full credit or
replacement safe.
Please shop
carefully, returns are not permitted if
the merchandise is not
defective.
If you cancel your order
before it ships, there is a $25
cancellation fee to cover our credit card
processing cost.
We must be informed of
all returns. Please e-mail customer
service or call 1-716-326-4499 to
inform us of your return. We will issue a
Return Authorization Number and give you
the address where you can return the
product. No returns will be
accepted without a Return Authorization
Number.
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