| Free
Shipping We only
sell and ship to the 48 continental United States.
Our free shipping policy applies to
anywhere within the 48 continental Untied
States. Because of the size and weight of
the products, we cannot ship to: 1) PO Box
addresses 2) APO/FPO addresses 3) Alaska
or 4) Hawaii 5) Puerto Rico. Occasionally,
we can make exceptions, at extra cost, depending on the
manufacturer. Call to inquire 1-800-717-7726.
Our Delivery
Time
We have warehouses throughout the
United States. We send your order immediately to
the warehouse nearest you. Most of our warehouses
ship the next business day after your order They ship UPS ground
which takes 3-5 business days. The
exception is Sentry - their safes leave the
warehouse 10 business days after your order and
ship UPS ground. If you have questions about any of the
above please email
us.
Our Return
Policy
If the merchandise is defective
or damaged, you must contact us within seven days of your receipt of
your product. If you determine your product is defective or damaged later
than seven days of receipt of product,
it is a warranty issue and you must contact the
manufacturer.
Within the first 7 days of
receipt of the product, If you believe the product is defective, we will
ask the manufacturer to speak to you. If the manufacturer determines the product
is defective, then we will arrange for a full credit or replacement
upon return of the product.
Within the first 7 days of
receipt of the product, if you
refuse your shipment because it was damaged or determine it was damaged
after opening the box, we will issue a full credit
or replacement safe.
Please shop carefully,
returns are not permitted if the merchandise is not
defective. If you cancel your order
before it ships, you will receive a full refund.
We must be informed of
all returns. Please e-mail customer
service or call 1-716-326-4499 to inform us of your return.
We will issue a Return Authorization Number and give you the address
where you can return the product. No returns will be accepted without
a Return Authorization Number. |
